FAQ's
Do You Ship April - October?
Yes, but shipping is extra during those months due to the need for ice packs to be included. Product not guaranteed to be delivered as promised due to heat and delivery services outside our control. Pick-up and delivery always welcome in the Charlotte, NC area.
Do You Offer Wholesale?
Yes. We want to help you grow your business, by tapping into the vegan and allergy-free community. Contact us for pricing for both tea and chocolate.
Do you ship out of the United States?
Yes, if you choose to pay for the shipping. Product freshness not guaranteed due to delivery times out of our control.
Is there a minimum order amount?
Yes. We require that you order a minimum of $50 of product.
Will I be charged sales tax?
If I ship to the following states, yes:
Alabama, Arkansas, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, and Wyoming.
How Can I get in touch with you?
I love to hear from you ! Email me at: mary@herbal-temptress.com
What Is Your return policy?
We do not accept returns or exchanges. Because we work so hard to create the most high-quality products we are confident that you will love your Herbal Temptress box. However, if you are unhappy with your Herbal Temptress box, or any products were damaged during shipping, please reach out to us, and we will do our best to correct the situation.